Okay, I'll Admit It...
I've Had it and I Need Your Help.
I hate AOL.
For the last five or six years I've tolerated it because I got their service for free.
I was what was called "a community leader," which means I used to monitor message boards to make sure nobody used the word 'fuck.'
Last year, they discontinued the community leader program and they sent me an e-mail saying they'd give me one more free year as a thank you.
The free year expired in June, then they automatically deducted $30 from my checking account on July 1. No notice, except for that one last year. Thirty bucks??
Now the whole program is cattywampus.
It frequently crashes, the AOL Computer Check-up doesn't work, and now when I open a window, the top part hides under the AOL menu so I have to take Herculean efforts to close it.
I contacted a simpering Tech Support person last night who kept thanking me for my patience- as if I had any. It took 15 minutes just to communicate the problem to her.
Naturally, she gave me some bullshit solution that required me to log off before it would work.
I did and it didn't.
Then she sent me an e-mail, suggesting other alternatives in case her bullshit solution #1 failed to work.
They too failed to work.
The only remaining solution is to reinstall the software, which is tantamount to trying to teach me how to rewire my home or drop my car transmission.
I am seriously considering jumping ship and I think my phone service, AT&T, offers a broadband service ( I now have AOL dial-up) for less cost than basic AOL. They already handle my home phone and cell phone accounts, so I am leaning toward them for the convenience of having three bills with one company.
Do any of you have AT&T broadband, and if so, are you satisfied with it?
What other ISP's might you recommend?
I don't want anything connected with Roadrunner or Time Warner cable.
I don't want to pay any exorbitant fees for connecting me to high speed service. I think AT&T provides that at no cost.
Help a sister out here, please.
Tell us your tales of woe about AOL.
Then help me stick it to them.